Cardiovascular Diseases And Strokes And The Filipino...

Cardiovascular Diseases and Strokes in the Filipino Community The American culture is not easily defined. The greatest thing about the American culture is that it consists of multicultural beliefs and accepted norms. One culture that has made a great impact on the American cultural is the Filipino-American culture. As we all may know, some of the major factors that play a critical role in a culture’s identification is food and medicinal practices. Unlike the American practices, persons of the Filipino culture are more drawn to the utilization of spiritual and folk style healing than professional medical treatment (Filipino Traditional Healing, 2012). The diet of those in the Filipino culture are unhealthy to say the least. With these two factors in consideration, the Filipino-American people are at risk for cardiovascular diseases and strokes. Heart Diseases According to a recent national health survey analysis, heart diseases remain the leading cause of mortality among Filipino Americans (FACHIC, 2010). Some common risk factors for heart disease are obesity, high blood pressure (hypertension), diabetes, smoking, poor diet, and lack of exercise (Cherney Higuera, 2016). 47% of Filipino Americans are obese or overweight, according to the national health survey analysis (FACHIC, 2010). This survey also concluded that compared to Caucasians and Hispanics, Filipino Americans had a higher population of individuals with hypertension (FACHIC, 2010). Compared with all otherShow MoreRelatedThe Cardiovascular System Of Atherosclerosis3729 Words   |  15 PagesThe cardiovascular system is composed of thousands of tubes, known as blood vessels that blood travels in. Blood is constantly being pumped to and from the heart through arteries and veins, respectively. Oxygen, nutrients, water, wastes are just some of the substances moving throughout t he body via the blood vessels. Because this system is very complex, many issues can occur which inhibit the cardiovascular system from doing its job. Cardiovascular disease (CVD) is a category of diseases thatRead MoreDefining Culture And Self Reflection Paper Essay2216 Words   |  9 Pagesdecisions, beliefs, and overall management of health. Health Management Health can be described as â€Å"complete physical, mental and social well-being and not merely the absence of disease or infirmity† (World Health Organization). Health management is the maintenance of the individual’s health on a small scale, and the community and population as a whole on a larger scale. Health management is based on the individual’s participation in health practices that include seeking medical health care, lifestyleRead MoreComplications and Prevalence of Diabetes1391 Words   |  6 Pages Diabetes is a chronic disease where in there is high sugar level in blood either due to insufficient insulin production or to the inability of cells to respond to insulin. Diabetes can cause a lot of long-term complications that affect different parts of the body. It can cause eye complications such as glaucoma, cataracts, diabetic retinopathy, and blindness. Foot complications that can lead to amputation can also result from uncontrolled diabetes. Skin inf ections and disorders are more common toRead MoreInvestigatory Project4554 Words   |  19 Pageswhole-heartedly dedicated to my family especially my mother who helped me decides in doing this study. For over the years, she was and still a hypertensive one. This study is also dedicated to my friends and relatives who have this â€Å"silent killer† disease which is the hypertension. And above all, our Almighty Father Who is the Ultimate Source of strength, wisdom, power and enlightenment that made this study into a reality. -cyddryellixzilla ï Å  iii ABSTRACT This study was conducted to determineRead MoreCase Study for Chf7166 Words   |  29 Pages ⠝â€" Gather medical history findings which will help us to determine the cause of the client’s underlying medical condition. ⠝â€" Illustrate and explore the Anatomy and Physiology of the affected body system. ⠝â€" Explain the Pathophysiology of the disease to help determine its progression. ⠝â€" Understand the importance of the different safety measures and to provide it during contact with the patient. ⠝â€" Provide discharge planning and render health teachings to the client and significant others thatRead MoreA Case Study On ACUTE CORONARY SYNDROME At Sacred Heart Unit(St. Paul Hospital)12559 Words   |  51 Pagesoccur. 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To interpret the diagnostic and laboratory test result and its correspondingRead MoreCommunity Acquired Pneumonia18251 Words   |  74 PagesCHAPTER I INTRODUCTION Pneumonia is one of the most common infectious diseases prevalent nowadays and affects all ages. It is an acute or chronic infection of one or both lungs caused by microorganisms, such as viruses, bacteria or chemical irritants. (Schmitt, 2011) It has different types, and one of them is Community Acquired Pneumonia (CAP). CAP is a disease in which individuals who have not recently been hospitalized develop an infection of the lungs. It occurs because the areas of the lungRead MoreLangston Hughes Research Paper25309 Words   |  102 Pagesseparate entrance and sit in a separate section. Langston became an avid reader. His favorite magazine was Crisis, published by W.E.B. Du Bois, whose essays urged African Americans to preserve their heritage and to reject integration into the white community. Langstons favorite newspaper was the Chicago Defender, which published stories about racially motivated lynchings and other injustices. His favorite poet was Paul Laurence Dunbar, who wrote formal poetry, but became famous for poems written inRead MoreFundamentals of Hrm263904 Words   |  1056 PagesFundamentals of Human Resource Management Tenth Edition David A. DeCenzo Coastal Carolina University Conway, SC Stephen P. Robbins San Diego State University San Diego, CA Tenth Edition Contributor Susan L. Verhulst Des Moines Area Community College Ankeny, IA John Wiley Sons, Inc. Associate Publisher Executive Editor Senior Editoral Assistant Marketing Manager Marketing Assistant Production Manager Senior Production Editor Freelance Development Editor Senior Designer Interior

Essay on A few words on Dantes Inferno - 1063 Words

A Few Words on Dante’s Infernonbsp;nbsp;nbsp;nbsp;nbsp; nbsp;nbsp;nbsp;nbsp;nbsp;Like in the Inferno, where the gates of Hell begin the journey to the bottom, so life is began by birth, and the journey to Eternity begins. Some lives are more easily lead than others, like some of the punishments in Dante’s version of Hell are worse than others. Although in Hell, there is no hope, not even the hope of hope, the journey that Dante and Virgil take can be compared with the journey of life. Just the fact that Dante has someone to guide him can be comparison, everyone in life has a Guardian Angel assigned to them, as Dante had his own guide in his journey. But to compare all parts of life to the Inferno, one must start at the beginning†¦show more content†¦Like in Dante’s story, it is not always possible to turn around and go back the way one came, one must continue the journey and take the right path after they have done what they needed to do, and seen what they have needed to see. Some are fortunate, as Dante, to have a guide to tell them the right from the wrong. nbsp;nbsp;nbsp;nbsp;nbsp;Dante recounts that as he and Virgil approach the mouth of Hell, his mind turns to the journey ahead and again he feels terror. He only knows of two men who have ever crossed into the afterlife and returned: the Apostle Paul, who visited the Third Circle of Heaven, and Aeneas, who travels through Hell in Virgil’s Aeneid. Dante considers himself less worthy than these two and fears that he may not survive his passage through Hell. nbsp;nbsp;nbsp;nbsp;nbsp;Virgil scolds Dante for his cowardice and then reassures him with the story of how he knew to find Dante and act as his guide. According to Virgil, a woman (Beatrice) in Heaven took pity upon Dante when he was lost and came down to Hell (where Virgil lives) to ask Virgil to help him. nbsp;nbsp;nbsp;nbsp;nbsp;The journey of retribution is always more difficult than the cause; and not everyone who attempts it succeeds. Dante’s journey is both literal (the narrative) and analogous (the symbolism). On a literal level, the Inferno portrays Dante’s adventures in the realms of Hell, but these adventures allegoricallyShow MoreRelated Analysis of Robert Frosts Fire and Ice Essay1087 Words   |  5 Pagesunderstanding.   Each Robert Frost poem strikes a chord somewhere, each   Ã‚  Ã‚  Ã‚  Ã‚   poem bringing us closer to life with the compression of feeling and   Ã‚  Ã‚  Ã‚  Ã‚   emotion into so few words.   This essay will focus on one particular poem,   Ã‚  Ã‚  Ã‚  Ã‚   the meaning of which has been much debated due to the quantity of words   Ã‚  Ã‚  Ã‚  Ã‚   used, or the lack there-of.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   There have been many readers of Frosts poem Fire and Ice, thus   Ã‚  Ã‚  Ã‚  Ã‚   being interpreted in many ways. Many readersRead MoreDantes Voyage Through Hell1490 Words   |  6 PagesThe Inferno was written by Dante Alighieri around 1314 and depicts the poet’s imaginary journey through Hell. Dante spent his life traveling from court to court both lecturing and writing down his experiences. His Divine Comedy – the three-part epic poem consisting of Inferno, Purgatorio, and Paradiso (Hell, Purgatory and Heaven)– is generally regarded as one of the greatest poetic feats ever accomplished. All three parts are incredible literary feats with symbolism so complex and beautiful thatRead MoreDantes Inferno.1698 Words   |  7 Pagespaper in a never-ending wind storm. Welcome to Dante s Inferno, his perspective on the appropriate punishments for those who are destined to hell for all eternity. Dante attempts to make the punishments fit the crimes, but because it is Dante dealing out the tortures and not God, the punishments wi ll never be perfect because by nature, man is an imperfect creature. Only God is capable of being above reproach and of metering out a just punishment. While Dante s treatment towards the tyrants is fittingRead MoreThe Inferno By Dante Alighieri1367 Words   |  6 PagesDante Alighieri must have been an extremely strict and lecture-loving parent. In the first part of his collection, The Inferno, Alighieri filled his story with subliminal messages within the text to teach a greater lesson to the reader. Dante Alighieri purposefully chooses specific moments to express humankind’s weakness and how human reason can positively influence people to react in the correct manner in the eyes of God. Through the interaction of two of his main characters, Dante, who representsRead MoreAnalysis Of Dante Alighieri s Inferno 1556 Words   |  7 Pagesliterary analysis on is Inferno by Dante Alighieri. What was this book about and what message does this particular ancient poem aim to expl ain? This epic poem was written in the fourteenth century and there were a lot of commentary involved in the story itself. Dante’s Inferno is widely seen as one of the greatest epics to ever grace textbooks. The text itself throughout this story speaks much to the concept of life and death and what the afterlife is like according to Dante and this is an epic thatRead MoreThe Inferno Of Dante Alighieri1647 Words   |  7 Pagesâ€Å"The Inferno of Dante Alighieri† translated by Ciaran Carson, originally written by Dante himself is a classical piece of literature. It is the first part of Dante’s three part epic poem entitled, â€Å"The Divine Comedy†. â€Å"The Inferno of Dante Alighieri† transports the reader into a gradual ride, going from an familiar and earthly land, to descending the depths of Hell in the search of salvation. The imagery conjured up while reading this book is plentiful as Dante’s writing is impeccable. NaturallyRead More Essay on A Critique of Lines 46-57 of Dantes Inferno706 Words   |  3 Pagesfeet’ passage is a famous excerpt from Dante’s Inferno. It is quite inspirational, for good purpose; the passage is half directed at Dante the pilgrim, and half at Dante the poet (his self). He needed just as much inspiration to finish writing the dang thing as his fictional self needed inspiration to make it through hell. That is where Virgil’s brief monologue comes in. Through his words, he is able to hype Dante up enough to want to finish writing Inferno, and make it through hell. But what does heRead MoreHow Dante Achieves a Synthesis Between Narrative and Cultural Elements in His Writing1565 Words   |  6 Pageshow if at all Dante achieve a synthesis between narrative and cultural elements derived from paganism and his intentions as a Christian author writing for a Christian audience. Medieval literature in general attempted to do this and Dante was no different with regard to t his in his copying of Virgil and the Aeneid in their depictions of hell in pagan mythology. Analysis There are a host of specific examples from pagan mythology in the Inferno. For instance, in Canto 15, we see Dante leaving theRead MoreThe Tragedy Of Dante s Inferno1016 Words   |  5 PagesDante’s Inferno is heavily based on the social and political downgrade of Rome in the 14th century. The poet recognized that civilians in his own city-state were idolizing corrupt politicians and giving into their sinful temptations. Political and religious stability were crumbling and as a result order disintegrated, many started to claim to be the Pope, people were idolizing wealth and corruption, and a majority of relationships were stemmed from adultery. As a result, throughout his cantos, DanteRead More Inferno as a Manifestation of the Pain of Dante Alighieri Essay1502 Words   |  7 PagesInferno as a Manifestation of the Pain of Dante Alighieri Dantes Inferno was a great epic poem of the early Renaissance. It was known for its astute commentary on political and religious levels, both deeply woven into the work through allegory. Inferno, written in 1314 by Dante Alighieri, was the first canticle of the Divine Comedy. Dante called it a comedy both because of its happy ending and its style, which lies between that of the tragedy and that of the elegy.(Vossler, 665)

Racism in medical treatment Free Essays

The topic I chose for the library assignment was â€Å"racism in medical treatment†. I felt that this topic comes up in the novel, â€Å"The Immortal Life of Henrietta Lacks† by Rebecca Slot multiple times and also relates to the theme â€Å"voice† which is what we have been focusing on in our First-Year Experience class. Even though the time of â€Å"racism† is over, there are still acts of discrimination in the field of medicine. We will write a custom essay sample on Racism in medical treatment or any similar topic only for you Order Now Many actors and even more, patients, have been treated unfairly based on their race. Patients have been misdiagnosed or given a false diagnosis in order for the doctors to make money off of them because the doctor could care less about their health. Discrimination also causes the patients to act differently because of their â€Å"race†. This relates to the theme, â€Å"voice† because some people who are discriminated against are unable to properly defend themselves leaving them without a voice Just like Henrietta Lacks. This topic is interesting to me because before I read this book I didn’t give any of this much thought. I didn’t think that doctors, people that are there to help us, would discriminate against people and treat them differently. It made me want to do more research and see how many people have gone through things like this. 1 . What evidence can we find that shows acts of racism In the book? 2. What outside evidence is there of racial discrimination In medical treatment 3. How to cite Racism in medical treatment, Papers

Foundation of Management There is Only One Best Way to Manage

Question: Discuss about the Foundation of Management There is Only One Best Way to Manage. Answer: There is only one best way to manage There is only a best way to manage organizational goal is to hire those employees who best demonstrate KSA that is Knowledge, Skill, and Abilities. The author of the study stated that the organizational goals are best obtained when the hiring in the organization done in an effective manner. It is important for HR mangers to focus on the hiring of those employees who best demonstrate Knowledge, Skill, and Abilities in order to achieve the organizational goal in a more effective and efficient manner. The main aim of an organization is to focus on the goals and objectives of the organization to fulfill in a limited time frame. The author of the study stated that for the successful organization it is important to look up on each and every factor of the organization that influence on the organization. After studying one of the empirical researches it has found that the first step that is done by the organization is to focus on the hiring in the organization. It is very important to hire t he right person of the right job to have a timely completion of goal in order to have a sustainable environment of organization. It has been discussed in this article that the best way to manage the organization is to be focused upon the right hiring of employees in the organization who best demonstrate the KSA that is Knowledge, Skills, and Abilities. To hire the right person for the right job is one of the most important tasks that need to be focus with all of the efforts. It is the main duty of the HR manager to hire the right employee to the position with a proper match; this mean is that the hiring person skill and abilities must match with required position in order to have a task done in proper manner. This will ensure the success of the organization, this will provide the surety that organization task have been getting done by the right person which gives us advantage of organization sustainable development. The author of the study stated that in order to have competitive advantage it is the first requirement of the organization to fulfill their entire stated goal in a proficient manner and this could only be done one the right employee will be hire for the right position. This is due to the reason that the employee will demonstrate his best effort one the hiring decision is accurate and proper which mean that the requireme nt of task will be best match with the skills and abilities of the employees that has been hired for the required post (Oluhan, 2017). KSAs are the knowledge, skill and abilities that a person possess in a way to perform their respective task and duties in a best manner. Is very important for the HR manager to evaluate and assess the persons capabilities that they must demonstrate prior to their listed job descriptions. It is the most significant decision that is required to reference while hiring. This is very important to recognize for making the final selection in order to meet the organization goal in more effective manner. This also requires a proper training and couching system in order to polish the employees skills, knowledge and abilities (Cheney, 2016). Knowledge is one of the main and important components of KSAs. This is very necessary to have a proper and useful knowledge to perform any task related to their prior job description. Knowledge basically focusses on the actual understanding if any concept. Knowledge is something that is related to theoretical framework, and this frame work is required to have a proper practical implementation of any particular task. Knowledge is basically information related to any task or subject that is required for taking the hiring decision, which is required to apply on the work function in order to have the better performance. The author of the study stated the knowledge is an important factor that relates with t5he theoretical framework which is significant to analyze to have a practical implementation of any prior task related to their job and this needs to be polished time by time in order to demonstrate as best as an individual can (Kasper, 2016). For example while having a communication pr ocesses it is required to have a proper understanding of the structure, content, composition and grammar and knowledge of general accounting procedures and principles. Skills are defined as the proficiencies and capabilities that are developed through actual experience and training, skill basically reflects practical implementation of the theoretical knowledge. The manual and technical proficiencies that are usually acquired or learn through any specific training are consider as skills. Skills should be observable and measureable. Skills are the most important factor that is required to perform any particular task and mangers are working on the incorporation of identifying best possible skills a person can demonstrate. It is very important for the organization to hire those of the persons who best demonstrate its skills so that the task could be done in the best possible ways that will be beneficial to the organization in order to have sustainable development. The author of the study stated that it is very important for the organization to hire those employees who can perform their duties in a proficient manner to best demonstrate their skills pers pective to their prior task related to their jobs (Palmer, 2014). For example in the context of written communication skills to communicate appropriately that is best understandable by the audience, in critical thinking or problem solving skills required for collecting and analyzing the complex data, skills that are required for analyzing and organizing technical data. It has been found that the skills are the manual or technical proficiencies that are required to perform the task in best possible manner in order to have effective and efficient result which is helpful in obtaining the organizational goals (Kay, 2015). Abilities are defined as the capabilities that need to bring in in order to perform the situation or particular task. Abilities have often been confused with skill but they both are entirely different and have their own important difference and significance. Along with knowledge and skills the role of abilities has been very significant to analyze. It has been found that the organization tends to identify those employees who best demonstrate the abilities with knowledge and skills. The author of the study stated that the abilities are the capabilities that are required to demonstrate in order to have the best performance to utilize in a way to perform particular task or situation in order to generate best measure outcomes. In order to complete a specific task or to perform any observable behavior it is significant to apply various skills and knowledge that demonstrate the present capacity in a way to complete or perform a task. The persons social and personal attributes may also rela te with the abilities. The attributes are tending to be acquired or imitate without any formal instruction. The abilities basically endure the talents that are required to do a specific task related to job. The author of the study stated that the abilities are something which is relates with the employees personal and social attributes that are required to perform the particular task ensures sustainable development of the organization (Macgregor, 2013). For example in the context of communication ability to communicate effectively in both written and oral form, or the ability to perform or handle difficult or stressful situation, or the ability to follow instruction and so on. It has been concluded at the end that the best possible way to manage organizational goal is to hire the right person for the right job by focusing on the employees that best demonstrate the KSAs that is knowledge Skill and abilities. It is the most significant decision that is required to reference while hiring. This is very important to recognize for making the final selection in order to meet the organization goal in more effective manner. The KSAs that is knowledge Skill and abilities are very important to analyze in order to have effective and efficient result by achieving the organizational goal in a best possible manner. Learning is essentially data identified with any undertaking or subject that is required for taking the procuring choice, which is required to apply on the work so as to have the better execution. Abilities are the most essential variable that is required to play out a specific undertaking and troughs are dealing with the consolidation of distinguishing most i deal aptitudes a man can illustrate. The capacities are the abilities that are required to show with a specific end goal to have the best execution to use in an approach to perform specific assignment or circumstance keeping in mind the end goal to create best measure results. With a specific end goal to finish a particular assignment or to play out any noticeable conduct it is critical to apply different abilities and learning that exhibit the present limit in an approach to finish the task in best possible manner in order to have a proper advantage. References Oulahan, R.V., 2017. Knowledge, Skills, and Abilities. Cheney, P.H., Hale, D.P. and Kasper, G.M., 2016. Knowledge, skills and abilities of information systems professionals: past, present, and future.Information Management,19(4), pp.237-247. Palmer, K. N., Ziegenfuss, D. E., Pinsker, R. E. 2014. International knowledge, skills, and abilities of auditors/accountants: Evidence from recent competency studies.Managerial auditing journal,19(7), 889-896. Kay, C., Moncarz, E.2015. Knowledge, skills, and abilities for lodging management.Cornell Hotel and Restaurant Administration Quarterly,45(3), 285-298. McGregor, E. B. 2013.Strategic Management of Human Knowledge, Skills, and Abilities: Workforce Decision-making in the Postindustrial Era. Jossey-Bass Publishers.

Qnt 351 Data Collection Essay Example

Qnt 351 Data Collection Essay The purpose of the Learning Team assignment is acquaint teams with the research study undertaken, purpose of the study, research question, and so on. The team assignment is to complete the first step in data analysis in the following form: 1. Describe the problem, purpose, research questions, and hypotheses 2. Evaluate of the instrument used for data collection 3. Describe and evaluate how the data was collected 4. Code the data and evaluate the procedure used . Clean the data by eliminating the data input errors made 6. Draw conclusions about appropriateness of data to meet the purpose of the study Resources Required Data collected from RES/351 University of Phoenix Material: Ballard Integrated Managed Services, Inc, Part 1. Grading Guide Content70 Percent| Points Available65| Points EarnedX/65| Additional Comments:| * All key elements of the assignment are covered in a substantive way. * Presents the chosen situation as an overview—problem, purpose, research questions, and h ypotheses. Describes the instrument used for data collection. * Describes how the data is collected. * Describes how the data is coded and evaluates the procedure used. * Cleans the data by eliminating the data input errors made. * Draws conclusions about appropriateness of the data to meet the purpose of study. * Includes a 5- to 7-slide Microsoft ® PowerPoint ® presentation| | 62/65|   You have all of the required information and the main business issues/concerns are related to turn over, high absenteeism, morale, and discontent of the workforce. In a 5-7 slides presentation added to the last week’s presentation as an introduction overview, what would the sequence of slides be and what page title to each slide would you give? This should be the structure of the paper. The problem statement needs a separate slide and one heading should be dedicated to the issues and concerns. In summary, you need an outline or table of contents and headings. Another critical thinking issue is how would you have conducted the survey to ensure a higher percentage of responses instead of 17%.? Organization / Development15 Percent| Points Available15| Points Earned13/15| Additional Comments:| * The paper is no more than 700 to 1,050 words in length. * Paragraph transitions are present, logical, and maintain the flow throughout the paper. * The tone is appropriate to the content and assignment. * Sentences are complete, clear, and concise. * Sentences are well constructed, strong, and varied. * Sentence transitions are present and maintain t he flow of thought. | | |   The paper is well written and sentences are clear. We will write a custom essay sample on Qnt 351 Data Collection specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Qnt 351 Data Collection specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Qnt 351 Data Collection specifically for you FOR ONLY $16.38 $13.9/page Hire Writer A good structure with introduction (which you have) and conclusions will make it a great paper. The flow of paper is affected by lack of structure. | Mechanics 10 Percent| Points Available10| Points Earned8/10| Additional Comments:| * The paper—including tables and graphs, headings, title page, and reference page—is consistent with APA formatting guidelines and meets course-level requirements. * Intellectual property is recognized with in-text citations and a reference page. * Rules of grammar, usage, and punctuation are followed. * Spelling is correct. | |   Headings are lacking and not consistent with APA guidelines. | | Total Available| Total Earned| | | 90| 83/90|   | Data Collection Ballard Integrated Managed Services (BIMS) is a nationwide service company that provides housekeeping and foodservice support to institutions across the United States. One division managed by Barbara Tucker services the Douglas Medical Center and has been one of the most successful locations. Recently this location has been experiencing a higher rate of turnover causing concern among managing staff about its causes as well as its possible solutions. Because most of these jobs are low-skill in nature, replacement of these employees has been easy; however it has brought about an increased cost, and reveals a deeper problem within company morale. To obtain the reason behind the lowered morale, a ten-question survey was conducted of existing employees to understand company strengths as well as areas for needed improvement. Employees were asked questions such as, do your enjoy working at BIMS, are you paid fairly, does management treat you well, and do you enjoy your assigned shift (University of Phoenix Material, 2013) . As a 24-hour operation hypothesis range from employees not working the times they need, to addressing employee pride in their work that comes along with fair treatment by managerial staff members and fair compensation for services provided. Debbie Horner, the HR manager responsible for this survey felt the problem was concentrated in employee motivation and felt that this was the area that needed most improvement. Possible solutions to this are incentive competitions, shift changes, and change in managerial approach to individual needs to raise employee self-worth and satisfaction. Both quantitative and qualitative data was collected from the survey. Using the quantitative data the Human Resource Manager Debbie Horner posed questions that varied from the numbers one through five. One was the worst rating and five was the best. Utilizing this data the human resource manager was enabled to gain a more clear perspective on how people felt about working for this organization. She utilizes qualitative data to discover the gender of the participants, what position they hold within the company and the length of time that the person has been employed with the company (University of Phoenix Material, 2013). The purpose is to obtain the general opinion of the participants. The method for collected data was through a survey that was extended to 449 of the company’s employees. The BIMS survey includes ten questions that are specific to the questions that are in appendix A. From there, follows with five questions that will help divide some of the demographics of the answers from the first ten questions. The variables and measurements that are being used are helping to find and identify why the employee morale levels are so low. The first set of questions has an answer range from one through five. This is an ordinal level of measurement. The numbers are used as levels of importance, rather than answers. This variable also can be measured by this scale so the level of measurement is ordinal. Different levels of measurement have to use different statistical techniques (University of Phoenix Material, 2013). For questions A, C, and D the level of measurement is nominal. The order the questions are asked does not matter, and they qualify as qualitative data. The questions ask for the employees to describe and categorize themselves as manager, supervisor, male, female and what department they work in. For question B the level of measurement is ratio. The question has a zero value. The question asks how long someone has worked for BIMS. Because this question cannot produce a negative answer, for the amount of time they have worked there the level used is ratio. The BIMS employee survey data is coded numerically on the ordinal, ratio, and nominal levels. The data from Column one represents the 78 survey participants who are numbered from one to 78. In column two through 11 of the data set represents survey questions one through 10. Each of the participants has been asked to each answer each of the questions with a one to five rating, one being positive and five being negative. The responses from the survey were recorded and placed in rows and columns of the data set. If the survey participant did not answer a question, a zero is recorded (University of Phoenix Material, 2013). After reviewing the data, errors have been discovered. There were sixes in place of the fives. Debbie Horner would input the data and instead of a five she was placing a six. The sixes had to be changed. However, Debbie did not make an error in the coding of how long each employee has worked there; Debbie converted the years into months. In this section the six was correct and did not need to be corrected (University of Phoenix Material, 2013). The conclusion that was made was with the total staff equaling 452 workers, there was only a 17. 3percent response rate. There were only 78 responses out of 452. The morale of the staff is very low, and even with the concern the HR manager shows in making the questionnaire, the answers cannot be judged by the response because of the low return rate given (University of Phoenix Material, 2013). If there had been more employees concerned enough to give their opinion then this survey could be used in the research. However, since not many participated, Team A feels this was inconclusive. These answers are biased because only 7 people worked in Maintenance. There were 36 answered by Food employees and 35 answered by Housekeeping. It is an unfair advantage and not enough people answered the survey (University of Phoenix Material, 2013). Conclusion Team A presented the BIMS situation as an overview problem, purpose, research questions, and hypotheses. There was a description of the instrument used for data collection for this paper. The paper identified the quantitative and qualitative data collected and how the data was collected. There was also identification on the level of measurement for each of the variables involved in the study. The paper provided description of how the data is coded and evaluated the procedure used. Team A cleaned the data by eliminating the data input errors made. Finally, team A came to the conclusion about appropriateness of the data to meet the purpose of the study. Reference University of Phoenix Material. (2013). Ballard Integrated Managed Services, Inc. , Part 1, 3(3), 1.

Females Roles As Depicted in the Painting and in the Article essay

Females Roles As Depicted in the Painting and in the Article essay Females Roles As Depicted in the Painting and in the Article essay Females Roles As Depicted in the Painting and in the Article essayWomen   Ã‚  had great influence on the formation of modernism in the art history.   Griselda Pollock proves it in her article Modernity and the Spaces of Femininity. According to the author, â€Å"Modernity is presented as a far more than a sense of being â€Å"up to date.†1 Female images take a special place in the representation of modernism in art. Modernity deals with both: male and female sexuality, but there is a close relationship between modernism, modernity and sexuality. Griselda Pollock focuses on the analysis of the art pieces, which reflect the usage of female images. There are several important arguments made by the author of the article in relation to the role of female images and femininity in modernism and modernity.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   First, the author states   that â€Å"sexuality, modernism or modernity cannot function as given categories to which we add wome n.†2 From the men’s perspective, women are presented differently because of social difference that plays an important role in gender relations. Artists use different dimensions of femininity which prove   that women play an important role in the art formation. Mary Cassatt and Berthe Morisot are the most important impressionist female artists of the 19th century. They both use the female perspective to depict women and female way of life. Both, Mary Cassatt and Berthe Morisot depict things which surround women in their everyday life: they use â€Å"dining rooms, drawing rooms, bedrooms, balconies/verandas, private gardens† to portray the female’s leisure life. From this paintings, we can clearly see the limitation of space and location in the female’s life.   Ã‚  Female impressionist artists could create their pieces of art only in limited domestic space and private area. They did not have equal conditions with male artists, because women used t o have lower social status in comparison to   men.   In the art practice their homes and their private areas   Ã‚  immediately become the   subject matter of the domestic   life. From the later discussion in the article, the appearance of women is discussed. Same as in the theater, we see the females   Ã‚  are often   sat in the backstage. We   do not have the chance to view them from the   close distance. Therefore there is still inequality between man and omen ad they do not possess equal social standing.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Secondly, the author states that â€Å"femininity is not the natural condition of female persons.† 4 Women are represented as sexual objects and â€Å"they are positioned as the object of the flaneur’s gaze.† Men are free to gaze at women and this way we may speak about sexual discrimination.   For example in the western traditional art, the male artists traditionally use female nudity as a   s ubject in their paintings. They use it to satisfy male’s ambitions   and to give   pleasure to the viewers. The artists use female images to highlight the role of female identity in the assessment of male superiority.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Thirdly, the rights of men and women are not equal and women are regarded as a   lower social class. There were no   protection for women, in addition,   Ã‚  Ã‚  women felt unsafe entering a public sphere: â€Å"such as the masked ball or the cafe-concert constituted a serious threat to a bourgeois woman’s reputation, etc.†   Weak   position and the lower social standing   of females in the society limited their opportunities. In the society of that time males   were free to do anything they wanted.   Ã‚  All these factors  Ã‚   illustrate the lower position of the women   and the power of males in the society. Also, Griselda Pollock argues that â€Å"femininity in its class-speci fic forms is maintained by the polarity virgin/whore which is mystifying representation of the economic exchanges in the patriarchal kinship system.†5 Therefore money and property influence human relations, especially marriage relations. Femininity can be defines as the ideology of female sexuality.  Ã‚  Ã‚  Ã‚  Ã‚   Lastly, the author states that femininity had a strong impact on women’s lives as it reflects   the roles of women, their status and the effects of their sexuality.  Ã‚  Ã‚  Ã‚  Ã‚   In the Eva Gonzeles’s painting â€Å"A Box at the Italian Theatre†, we see   a woman sitting in the centre, accompanied by a man standing next to her. This painting, does   not clearly show   the difference and inequality of females and males.   Here, the woman is depicted in a public area, in the Italian Theatre; moreover   the settings of   Ã‚  the women’s domestic life from the reading is changed here. From the viewer’s perspecti ve the female and male are standing in the same space. At the same time there are characteristic features form the painting which can give us more information about the   male and female social roles of that time. These two figures are   depicted in the same horizontal line, but they are depicted differently. The female figure is looking straightly at the viewer, but the male is turning his body and looking in a different direction. So, we can see that woman is watching a show and man is looking in some other direction. This way,   the painting   examines the â€Å"splitting of private and public with its double freedom for men in the public space, and the preeminence of a detached observing gaze, etc.†   The facial expression of female from the painting does not show anything extraordinary. She is watching performance and is totally centered on what she observes.     Male figure looks relaxed and   distorted.   He is looking at some other things, paying lit tle attention to the actions on the stage. A certain difference in the depiction of   Ã‚  women and men can be found.   Ã‚  Ã‚  The freedom of men in any space, any location and the freedom of male’s gaze. They have the right to look at any things at any time in any space. Unlike the women,   who are not free in their postures, gestures and desires. Moreover,    «they were never positioned as the normal occupants of the public realm.† Therefore in this painting, although the female and male figures are   Ã‚  placed in the same position in space, their postures and gestures, same as things they are looking at show their unequal positions.  Ã‚  Ã‚   In the Pollock’s article of Modernity and the Spaces of Femininity and the Eva Gonzales’s painting, we may find descriptions of     social inequality and   social discrimination of women in the 19th century society.

Trends in marketing Essay Example | Topics and Well Written Essays - 5000 words

Trends in marketing - Essay Example This is specifically true for organizations striving to obtain a competitive advantage. This literature review analyzes existing literature that emphasizes on a retailer’s growth and usage of social media as an elaborating of their marketing strategy. This incident has only emerged within the past ten years, therefore social media study has hugely emphasized on elaborating what it is through the details of new terminology and ideas that combines its basis, and discovering the influence of an organization’s incorporation of social media on the behaviors of consumers as well as critically evaluating its features that poses ethical dilemmas to the society. This research initiates with a detailed expression of terminology that elaborates social media marketing which will be followed by a discussion of the some major themes discovered within existing research studies. Even though, the topic of social media marketing has been discusses and researched quite a lot with numerous perspectives, it has only been researches through theoretical and experimental studies, researches never concisely elaborate the advantages retailers obtain from this marketing trend (Barker and Barker et al., 2012). In reviewing the affluent excess of multi disciplinary literature, the study has become precise that researches are emphasizing on elaborating what social media marketing is as well as evaluating what aspects influence consumer behavior associated to social networking. In spite of the beginning progress created by researchers, growth in this field of study has been restricted. Research requires elaborating by offering a profound understanding of the str ategic promotional advantages retailers get from social media marketing. Further structured researches are also required to develop beyond predicted or theorized results in order to obtain insight of practical life applications and uses. This literature review touches over the disparities

Analyse the business situation facing KuIuIa.com from a marketing Essay

Analyse the business situation facing KuIuIa.com from a marketing point of view - Essay Example Its advertising campaigns were designed to influence human psychology and impacts of its visual and textual content is linked to human behaviour. Thus, its advertisement that makes common man, a super hero was hugely appealing for local population. Though it has networked with car rental firms, it needs to create wider linkages with other facilities to ensure customers convenience. Kululu.com faces serious threat from new competitors, especially from SAA or South African Airways which has largest market share. As such, Kululu.com must adopt flexible strategies to meet new challenges and exploit internal capabilities vis-a-vis customer relationship, sustainable business practices, diversification, acquisition, new product development and its linkages with its parent companies to gain competitive advantage. Ansoff’s matric promotes four growth strategies for gaining competitive advantage: market penetration; market development; diversification; and new product development. It sh ould therefore analyse different strategies of growth (Solomon et al., 2012). Both Comair and British Airways have huge credibility across the globe. With increasing competition, it must evolve new products and services and develop strategic business linkages with its parents’ company so that they can share database of customers with ease. Recommendations It should further enhance its customer services and develop an organizational culture that empowers employees. By increasing the number of customer service agents it would be able to provide passengers with improved personal service and emotional support and security at the time of crisis. It should increase frequency of destination-to-destination flights to maintain its popularity. Specialized short haul flights... †¢ It should increase frequency of destination-to-destination flights to maintain its popularity. Specialized short haul flights are increasingly being preferred by people who are frequent fliers. With its low cost strategy, it would attract more small and medium business class. †¢ As a growth strategy, leveraging partnership across different fields that may complement its wider business objectives is hugely critical issue that needs to be incorporated within its business strategy. Thus, it should forge alliances with hotels, resorts, tour operators and event managers so that it can constantly provide its customers with new ways to benefit and enjoy unique experience. Offering integrated packages would attract more families for vacations and encourage small and medium businesses to take its employees for work-cum relaxation programs. †¢ It should promote sustainable business practice and introduce attractive offers to its customers which would be able to give them a chance to travel in BA and Comair flights. It could be in terms of number of flights or frequency of fliers to particular destination which would make customers eligible for bonus points that could earn them discount tickets in BA and Comair. This would significantly increase customer database and help it to maintain its competitive advantage.

Shipping Industry in the UK Essay Example | Topics and Well Written Essays - 1750 words

Shipping Industry in the UK - Essay Example Ninety-five per cent of Britain's external trade by weight, (77% by value) moves by water. "The World Bank estimates that seaborne trade in Britain will increase by 4% a year over the next decade, yet UK ship ownership and registration have fallen substantially over the past 30 years and there seems to be a maritime staff crisis, with a decline in the number of qualified seafarers". http://www.kmcinternational.com/about_us/sector_profile.cfmid=14 The numbers of the UK seafarers are declining at a rate which is not only hazardous to the shipping industry itself, but this in turn will also affect the many other industries which employ the trained seafarers when they come ashore. There are about 17,000 such jobs available, these jobs range from surveying to shipbuilding and from marine equipment services to insurance - for many of these jobs the experience which seafarers have is essential. The moribund sea industry would leave the maritime related economy faltering. Recently, the British government has issued new taxation laws and these laws will not only indefinitely affect the shipping businesses in the UK but also the shipping mercantile which do business with Britain. Trade and shipping have been interconnected through the ages. Initially there was a 25% capital allowance and ... It is obvious that those tax- breaks were not cost-effective. In the July of 2000, the tonnage tax was introduced into the British shipping industry. Instead of charging ships to be taxed by the profits they made, ships started to be charged by their tonnage. It was of the collective opinion that this taxation was gravely needed by this particular industry to reverse the downward trend it was facing for the past 25 years. There were many suggestions to overturn this development but none actually came through. Then the head of Department of Environment, Transport and the Regions is a former seafarer by the name of John Prescott, who founded the Shipping Working Group. This group was supposed to help design a taxation policy in accordance with employers and unions - the Chamber with officers and ratings and the Government. They started working together on the campaign to reverse the decline and when everyone joined forces they managed to achieve speedy progress. In the March of 1998 the group reported to the Secretary of State and in December of 1998 John Prescott introduced what is known as "British Shipping: - charting a new course". http://www.british-shipping.org/british/delivering.htm The problem with the White Paper however was that there was no mention and no didn't have any solutions to the financial and economical problems of the British shipping industry - the industry couldn't compete with other nations, such as Norway, Germany, Greece and the Netherlands, who already had such policies in place. It merely suggested that the tonnage based tax system be reviewed. It was up to the Treasury and the Chancellor of the Exchequer to step up and solve the dilemma. In the March of 1999, in

Building Luxury Apartments In Colombo Construction Essay

Building Luxury Apartments In Colombo Construction Essay It is proposed to set up a BOI registered joint-venture company to build luxury apartments in Colombo. The entire project can be done in three phases while this proposal will primarily address Phase I. This involves the purchase of 83 perches of pre-identified land. The subsequent phases will involve the purchase of 85 perches and 100 perches of land respectively. (Survey Plan Appendix part D) The number of units to be constructed for Phase I will be 123 units in a 30-storey tower and will be aimed at the mainly local buyers in the middle to upper income brackets, as well as Sri Lankan expatriates. The preliminary works for Phase I will take about 12 months, including pre-sales of apartments and collection of deposits. The construction period is expected to be 30 months. Phase II will involve 177 units in a 35-storey tower and Phase III will involve 263 units in a 45-storey tower. Phase I of the project is based on an average construction cost of Rs9,030 per sq.ft while the average selling price is expected to be Rs25,800 per sq.ft. The construction will only commence upon reaching secured sales through deposits amounting to 50% of the construction cost by sales value. The capital required for Phase I is Rs650mn (Rs235 mn being in cash and Rs415 mn being land value) where the cash is sufficient to cover consultants fees, marketing expenses and CMC fees during the first 12 months, up to push-button. The project is expected to generate a profit of Rs777.8 mn for Phase I. If the same capital is retained in the company, Phase II can generate Rs1,850.3mn and Phase III of Rs3,325.8 mn. Background This proposal aims to capitalize on the buoyant market for affordable, yet luxury, condominiums within the Colombo city limits. In this regard, it is proposed to set up a joint-venture company for the purpose of raising equity capital to acquire land and develop a luxury condominium project. This project in to be located in the heart of downtown Colombo and is to be developed in three phases, with the land to be acquired already been identified. This proposal addresses the development of Phase I of this project, while the remaining Phases can be developed along similar lines. The project will be developed and promoted by experienced professionals with a proven track record in the property development market. Project Plan Pre-project Planning Approval of project Collect relevant market information and trends, analyze best fit for available land base / land that may become available in future, supervise the preparation of preliminary project evaluation document for presentation at Board of Management (BoM), get approval for sending out Architects brief, Guide the team in preparing architects brief; study and modify preliminary design provided by architect in line with market trends; make a presentation to BoM on the project in order to get the required approvals for commencement of pre-sales and necessary funding for this purpose MEASUREMENT CRITERIA Quantitative/Qualitative Total time taken from project conceptualization through project feasibility through project evaluation to presentation; Number of project presentations made to BoM; success rate of presentations Pre-Sales of Project and Approval to Commence Construction Supervise the preparation of legal documentation / collateral / show flat / advertising and promotional plans; Selection of Consultant / Project Manager Firm; Initiate work with the local consultants, including Project Manager towards obtaining building approvals in order to meet push button threshold and necessary statutory building approvals. MEASUREMENT CRITERIA -Quantitative/Qualitative Actual Sales against Target Project Construction Implementation On achieving required sales threshold, make presentation to BoM for approval of project construction phase, monitor project progress weekly, authorize project payments, variations, extensions of time, negotiate with contractors on modifications in order to ensure quality and timely completion of project within approved budget. MEASUREMENT CRITERIA -Quantitative/Qualitative Project as per Specifications; Cost Overrun; Time Overrun Sales and Collections Review achievement of sales targets; if required, initiate necessary actions to meet targets; monitor timely remittances of customers payment tranches in order to ensure planned revenue recognition. MEASUREMENT CRITERIA -Quantitative/Qualitative Actual Receipts against Target Project Closure Obtain necessary statutory approvals and execute all necessary legal documentation in time, full-fill customer expectations in order to deliver customer satisfaction, and enhance company reputation. MEASUREMENT CRITERIA -Quantitative/Qualitative Customer Feedback; Repeat Business from existing customers Construction Strategy Design Considerations The project will aim to maximize the plot coverage to ensure efficient use of the land. Given the site size, location, road frontage and road width, the maximum permitted plot coverage as per existing regulations of 50% will be utilized. The design will be based on a fixed mix of apartments (i.e. not a modular design) as this will bring in design efficiencies and cost savings. The design will be essentially a reinforced concrete structure with locally procured materials (such as granite, tiles etc) while more expensive imported fitments and fittings will be procured in keeping with the market positioning of the condominiums. The design will also involve cost savings through efficient ME design (such as split-type air conditioning as opposed to central air conditioning) as well as other means to contain costs. Careful attention will be paid to ensure smooth operational considerations from car parking arrangements to easy maintenance of the building. Efficient energy and water usage will also be important given the high cost of electricity while pipe-borne potable water is in short supply. Further, it is proposed to have the car parking above ground at podium level as this will avoid the need for expensive basement construction. Costing This project will be on a BOI duty free basis and will be subject to 15% VAT. The target overall construction cost for Phase I of this development is expected to be about Rs9,030 per sq.ft. (which excludes land costs, consultancy fees and contingencies). Timeline It is estimated that the finalization of designs will take 8 months while obtaining all the regulatory approvals will take an additional 4 months. Sales will run concurrently while waiting for regulatory approval. As such, it is estimated that push-button will be about 12 months from the inception of this project. It is estimated that it will take 30 months for completing construction of Phase I from the time of push-button. Risk Factors and Mitigating Measures Demand / Pricing Risk Supply and demand of luxury apartments in the market will determine pricing. The supply of apartments within Colombo city is growing, but is also constrained to some extent due to lack of availability of suitable tracts of land. Meanwhile, the demand for apartments continues to grow from the Sri Lankan middle and upper middle class as they migrate to the city to be closer to their work place due to increasing traffic congestion and poor infrastructure. Sri Lankan families also wish to be closer to childrens schools, hospitals and other services. Given that the infrastructure is failing to keep up with the growth in the urban population, demand for condominiums in the heart of the city will continue to grow. This should help to underpin prices. However, there is the risk that if the local economy slows down, it will adversely affect apartment sales. Further, a poor investment climate and falling tourism will curtail purchases from overseas buyers as well. In situations such as this, an over supply of apartments can lead to price cutting by developers to sell their inventory of apartments. To mitigate the risk from over supply and price cutting, this project has two mitigating measures. The first is to ensure that the pre-determined sales target has been secured before push-button. The second is to phase out the development into three, thereby limiting the risk to one phase at a time. Cost Risk Costs on a project such as this will be affected by domestic inflation and the exchange rate of the SL Rupee. As both of these factors cannot be directly controlled, it is proposed that this project be worked on a fixed-price contract for the construction. This will effectively pass on the risk of cost increases to the contractor. Further, as this development will be done in phases, it has the benefit of having a shorter timeframe for each phase and thus being able to limit the fixed price premium. Duration Risk The risk that the project construction gets delayed is very real. This could arise due to a number of reasons, including poor management/cash-flow by the contractor, unavailability of skilled labour, shortage of materials (such as bricks etc.) amongst others. To mitigate this risk that arises from any delay, only short-listed contractors with good reputations will be invited to tender for this project, preferably with their own directly employed labour. In addition, professional project managers will be hired to manage the project on behalf of the developer. Interest Rate Risk Interest rates have been rising and this will affect the ability of potential apartment buyers to finance a purchase through a mortgage. Although this risk cannot be directly avoided, as this project will be focusing on the affordable segment of the market, it should still enable customers to buy an apartment. Further, the payments will be staggered through the construction of the project. Indeed, this project has the advantage that as the land will be acquired through the equity infusion, the need for a large deposits/tranches from buyers at the start can be avoided as a further incentive to buy. Company Structure Capital Requirement It is proposed to raise equity capital to cover the cost of the land acquisition for Phase I, the cost of Consultancy , Marketing costs and CMC fees over the first 12 months of the project upto push-button. The required capital is thus Rs650 mn, of which Rs235 mn being in cash, the rest being value of the land. A breakdown of these costs is given below. Rs (mn) Consultancy Costs 62 Marketing Costs 33 Pre-Contract works 29 CMC Fees 111 235 Land cost 415 650 The project will not rely on long-term borrowings to raise capital. However, short-term cash shortfalls are to be met through bank overdrafts. Equity Structure It is proposed to set up a BOI registered joint-venture company for the purpose of this development. The required capital is to be raised through a private placement. The promoters of this project will be entitled to 2% of the equity. The final structure of the company will be as follows. Equity Investors 98.0% Promoters 2.0% 100.0% Key Assumptions Land cost of Rs5 mn per perch Exchange rate at start of development of Rs110 Phase I Phase II Phase III Land Extent (perches) 83 86 100 No. of Units 123 177 263 Parking Amenities levels 5 6 7 Apartment levels 25 30 38 Total No. of Storeys 30 36 45 Average Cost of construction Rs 9,030 psf Rs9,800 psf Rs10,635 psf Time for construction 30 months 36 months 45 months Aver. selling price (inc. VAT) Rs25,806 psf Rs27,703 psf Rs30,921 psf Period to sell out units 25 months 30 months 38 months

Child Abuse and Neglect :: Violence Against Children

Child Abuse "Trust unto Jehovah with all thy heart, And unto thine own understanding lean not. In all thy ways know thou Him, And He doth make straight thy paths." (Proverbs 3:5,6, YLTHB) The statistics on physical child abuse are alarming. Of the estimated hundreds of thousands of children battered each year by a parent or close relative, thousands die. For those who survive, the emotional trauma remains long after the external bruises have healed. Communities and the courts recognize that these emotional "hidden bruises" can be treated. Children who have been abused may display a poor self-image, Inability to depend on, trust or love others, Aggressive and disruptive—sometimes illegal— behavior; Passive and withdrawn behavior; fear of entering into new relationships or activities, School failure, Serious drug and alcohol abuse. The child and adolescent psychiatrist is able to treat the "whole child"—medical as well as psychological or emotional problems that have occurred as a result of the abuse. The family can be helped to learn new ways of support and communicating with one another. Through treatment, the abused child begins to regain a sense of self-confidence and trust. Child abuse is a matter of degree: the degree to which a parent uses inap-propriate or excessive control strategies with a child and/or fails to provide standards of care giving. In fact, abusive parents often do not know they are abusive. Our culture has, for generations, used corporal punishment as a means of controlling child behavior. Some parents think society places no restraint on such techniques. Many may recall the old saying, "spare the rod and spoil the child." It is not always clear what the limits are in efforts to get a child to behave. The best way to stop the child abuse and stop the abusive parents from abusing their children is by forming a non-profit organization working in cooperation with U.S. Dept. of Welfare , a resource for children and families to report a child abuse and to search for the abusive parents and put a penalty on them. These type of organizations have worked considerably good in the other fields and I am sure that this solu-tion will work out fairly well. In this Article " The goal of NCMEC," The National Center for Missing and Exploited Children states that "The goals of the NCMEC: A private, non-profit organization working in cooperation with the U.S. Department of Justice, NCMEC is a vital resource for families and America's 17,000 law enforcement agencies in the search for missing children and the quest for child protection." In 1986, six youth and adult survivors of child abuse and neglect formed what

Scientific Management

Course: Bachelor of Business Studies (BBS) Module: Principals of Management Title: Explain Scientific Management. Comment on the contribution of this approach to the development of management thought. What are its limitations? 33 Submission Date: 8th of March 2010 Word Count 2183 â€Å"The Principal object of management should be to secure the maximum prosperity for the employer, coupled with the maximum prosperity for each employee† (Taylor, 1947) Introduction The Author will discuss Scientific Management under the following headings: Section 1 An explanation on Scientific Management. Section 2, The contribution of Scientific Management to the development of Management thought and Section 3 looks at the limitations of Scientific Management. What is Scientific Management? Bratton et al (2007: 355) defines scientific management as a process of systematically partitioning work into its smallest elements and standardising tasks to achieve maximum efficiency. The scientific management approach was developed at the end of the 19th Century; its father is commonly accepted to be Frederick Winslow Taylor (1856-1917) although some variations of the theory have been developed by Gantt and Gilbreth. The scientific management approach was set up to improve labour productivity by evaluating and setting up workflow practices. Taylor was Chief Engineer at the Midvale Steel Company his first-hand experience here led Taylor to recognise that labour productivity was largely inefficient due to a workforce that functioned by â€Å"rules of thumb† methods. In 1898 Taylor was employed as a consultant by the Bethlehem Steel works Company, where he applied his principles of scientific management through evaluating work in a scientific manner. Taylor gained this information with his â€Å"Time and Motion Study†, as Dale explains, Taylor employed a young man to analyse all the operations and the motions performed in each and to time the motions with a stopwatch. From knowing how long it took actually to perform each of the elements in each job, it would be possible †¦ To determine a really â€Å"fair days work†. (Dale 1963, p155) Taylor’s experience at Bethlehem Steel led him to develop four principals of management. The first being substitute rule of thumb work processes with processes based on a scientific study of the tasks. Taylor broke down each part of the production process into individual tasks to accomplish task specialisation. Taylor also used time and motion studies to establish the most proficient technique for performing each work task and giving rest periods. Secondly, managers should select, train, teach and develop the most suitable person for each job. Taylor hated â€Å"soldering†, and by introducing a piece-rate system of pay he eliminated the group process in which workers slowed their speed of work to suit the ordinary worker’s needs. Thirdly, comprehensive training and supervision to each worker must be given by management to guarantee the job is done in a scientific way and finally scientific management principals need to be applied to the planning and supervising of work and the workforce complete the tasks. The Principals of scientific management were widely accepted and spread as far as the Soviet Union where Taylor’s principals were included into a variety of five-year development plans. The most well-known application of Taylor’s principals of scientific management was in Henry Ford’s Model T. Frank Gilbreth (1868 –1924) and his wife Lillian (1878 – 1972), developed variations of Taylor’s scientific management, they were mostly concerned with the elimination of waste and like Taylor thought that a â€Å"One Best Way† to carry out a task could be found. Another contributor to scientific management was Henry Gantt (1856-1915) who was a protege of Taylor’s who designed the Gantt chart a straight line chart to display and measure planned and completed work as time elapsed. The contribution of Scientific Management to the development of Management thought Scientific management does play an important role in the 21st Century. Examples of scientific management can be seen in our car and computer industries, the hospitals and the restaurants we eat in and nearly all function more efficiently due to scientific management. In today’s economic environment scientific management is probably more important in today’s businesses then ever before. The Author will discuss this under the following headings: Scientific Study of work, use of incentives, division of labour and the selection and training of workers. Scientific Study of work The fundamental tools that result in increased productivity are time study standards and work design. For example in the production department of any company materials are requested and controlled; the sequence of operations, inspections, and methods are determined; tools are ordered; time values are assigned; work is scheduled, dispatched and followed up. A good example of scientific management in today’s society is any of the directory enquires numbers, staff read from a script and simple ask what number you want and then a computer reads out the number and even asks if you would like to be connected. Use of incentives According to Taylor workers were only motivated by money, in today’s workplace Taylor’s piece rate pay may have a different name â€Å"performance related pay† is how its new trading name and most of the Multi International companies now pay their workers a very basic pay and only rewards staff who excel at there jobs. According to Taylor one should â€Å"pay the worker, not the job†. In the Authors organisation Eircom all staff from the lines engineers to the managers are all paid by performance and this has helped to eliminate a lot of the ‘soldiering’ that used to take place. Division of Labour Scientific management gives managers control and this can be seen in many of our call centres whether its directory enquires or calling the bank ‘thank you for calling and how may I direct your call? ’ these scripts show us 21st Century management control. Management see these scripts as necessary to keep workers efficient and consistent but it is just modern day Taylorism which assumes that workers are dim and lazy. Selection and training of workers Finding the ‘best’ person for the job is still a challenge for many companies. Many companies now use automated curriculum vitae processing by computers with scientific personality testing to try and match the job to the right person. Employers are looking for employees to work hard, be flexible and to be skilled. It is imperative to get the right people, with the right skills in the right positions and at the right time. Choosing the right people may increase an organisations competitive advantage which is after all central to competitive success of any organisation. Limitations of scientific management Scientific management has been in a state of constant evolution since its adoption. The objective of the scientific management movement was to increase efficiency by carefully planning workers’ movement in the most efficient way. Taylor’s ideas and those of his followers led to time-and-motion experts with their stopwatches and clipboards observing workers, and seeking the ‘one best way’ in which every job could be performed. From the late 1920s, a ‘human relations’ school of thought emerged, challenging Taylorist beliefs in formal work structures and what was considered to be the over-simplification of the concept of motivation. Scientific Management was based on the assumption that workers were driven entirely by economic concerns but Human Relations researchers examined the behaviour of people at work and argued that social factors such as informal work groups and management styles influenced performance. As a result, the personnel management function began to focus on matching the needs of employees with those of management, through the creation of informal structures and managerial styles (Gormley 2009). The Hawthorne Studies conducted by Elton Mayo and his colleagues are exemplary early studies in this tradition and work on motivation by Abraham Maslow although their ideas were built on the original quantitative theories of measuring work as seen in scientific management they also discovered some of the limitations of ‘Taylorism’. The Author will now discuss the limitations of scientific management as discovered by Mayo, Maslow and Deming. Elton Mayo and the Hawthorne Studies The Bank Wiring Observation Room Experiments which involved a group of men being observed in their natural work setting with no changes to their working conditions but with an observer taking notes and interviewing them. The group had set there own standards and restricted their output. They had decided what their daily limit was and what constituted as a fair day’s work and this was not to be exceeded by any worker. The results showed Mayo that workers were dissatisfied with the scientific approach. Mayo’s results placed focus on the social context of work: in particular, worker motivation, group dynamics and group relations. The workers were joined in there opposition to management and were not motivated by the financial incentives offered for higher output. Data gathered at the Hawthorne plant (collectively known as The Hawthorne studies) suggested a positive association between labour productivity and management styles. Abraham Maslow (Maslow’s Hierarchy of Needs) Maslow was concerned with the issue of employee motivation and wanted to explain how workers could be motivated to achieve higher performance. Maslow focused on the paternalistic style of management focusing on employees’ social needs as the key to better relations and better erformance. This became known as Maslow’s hierarchy of needs, the needs which Maslow identified started with †¢ Physiological needs – food and shelter †¢ Safety needs – the need to feel secure †¢ Acceptance needs – the need to feel accepted by others †¢ Esteem needs – the need for self respect †¢ S elf Actualisation – the need for self achievement and fulfilment W. Deming and Total Quality Management Total quality management (TQM) sees quality as a key to organisational success and emphasizes prevention rather than the correction of mistakes. In the Authors opinion TQM is probably the modern day ‘Taylorism’ the four principals of TQM are. Plan Prepare and plan in a structured way by learning from the past and setting benchmarks for change. Do If your goal is far-reaching, start small and evaluate your results before going wider. Study Analyze the results of what you have done and find out how to apply what you have learned to future activities. Act – Do what you need to do to make your process better and easier to replicate In Demings 14 point management plan, Deming wanted everything to be uniform , in delivery times , prices and work practices. . Create constancy of purpose towards improvement. Replace short-term reaction with long-term planning. 2. Adopt the new philosophy. The implication is that management should actually adopt his philosophy, rather than merely expect the workforce to do so. 3. Cease dependence on inspection. If variation is reduced, there is no need to inspect manufactured items for defects, because there won't be any. 4. Move towards a single supplier for any one item. 5. Improve constantly and forever. Constantly strive to reduce variation. 6. Institute training on the job. If people are inadequately trained, they will not all work the same way, and this will introduce variation. 7. Institute leadership. Deming makes a distinction between leadership and mere supervision. 8. Drive out fear. Deming sees management by fear as counter- productive in the long term, because it prevents workers from acting in the organisation's best interests. 9. Break down barriers between departments. Another idea central to TQM is the concept of the ‘internal customer', that each department serves not the management, but the other departments that use its outputs. 10. Eliminate slogans. Another central TQM idea is that it's not people who make most mistakes – it's the process they are working within. Harassing the workforce without improving the processes they use is counter-productive. 11. Eliminate management by objectives. Deming saw production targets as encouraging the delivery of poor-quality goods. 12. Remove barriers to pride of workmanship. Many of the other problems outlined reduce worker satisfaction. 13. Institute education and self-improvement. 14. The transformation is everyone's job. Each of these management models teaches us something about the limitations of scientific management. Scientific Management is often associated with negative consequences both for workers, who may consider themselves to be victims of exploitation and for managers, who may find it difficult to motivate such workers or to deal with poor performance and resistance. Conclusion Considering that Frederick Taylor has been dead for nearly a century and in this time a knowledge explosion has taken place, Taylor’s track record is extraordinary. If Taylor, Gantt, Gilbreth and Lillian were alive today would they be happy with what has become management thought? In the Authors pinion many of the different management styles all share certain similar characteristics of scientific management and the Author believes that they would all find the total participation movement quite acceptable. The Scientific management theories discussed above evolved from the needs of the past to manage mainly the labour force. The needs of the present in the current economic climate may require similar recordin g of procedures as involved with time and motion studies during the Industrial Revolution in the past to regulate the workings of Finance in Banking and related areas mainly facilitated by the IT Revolution. Rest assured that changes in the past and the present and their successful resolution by scientific management will be replicated many times in the future and hopefully the resolutions will improve/maximise the return for the employer (stakeholder) and employee. In conclusion there is no single ‘best’ strategy or style of management. The ‘best’ solution is the one that is most fitting in relation to the particular needs of that organisation. Bibliography Bratton, J, (2007) Work and Organisational Behaviour, Basingstoke: Palgrave Macmillan, . Dale, E. (1973) Management, Theory & Practice. New York: McGraw-Hill. Griffin, R. (2009) Fundamentals of Management. (5th Edition), USA: South Western College Gunnigle, P, and Heraty, N. and Morley, M. J. , (2006). Human Resource Management in Ireland. (3rd Edition) Dublin, Gill & Macmillan. Taylor, F, (1947). Scientific Management . New York: Harper Row. Tiernan, S. and Morley, M. and Foley, E. (2006). Modern Management (3rd Edition) Dublin, Gill & Macmillan Scientific Management While this theory has made many positive contributions to management practice, there have also been negative implications. On a positive note, Taylorism has made an impact on the introduction of the 8 hour working day, minimum wage rates and incentive and bonus schemes, and more importantly, highlighted management as an important area of study, allowing for other theorists to improve on, or provide alternative management theories in response to scientific management such as more worker orientated theories, namely behavioural management. Taylor’s ideals have however been under constant scrutiny as managers highlight the shortfalls of scientific management. While the highly mechanistic way of practice may lead to increased productivity, it essentially works by dehumanising workers and viewing them simply as an ‘appendage of machinery. ’ Caldari argues (2007: 61) that Taylor’s ignorance of social considerations leads to conflict, low worker morale, and low trust between workers and neglect the ability for individual creativity to provide a positive input to the workplace. While Taylor’s theories have been subject to many criticisms, scientific management has made an instrumental contribution to modern management practice across the world. By placing emphasis on the management of workers, Taylor essentially highlighted the importance of management theory and paved the way for further development on management as an important element of business practices. Taylor created a way of replacing the ‘guesswork’ involved in the manufacturing process by replacing it with a scientific way of thinking, strict rules and procedures (Caldari 2007: 58). This form of management practice allows managers to more efficiently control and direct their labour force and similarly it provides space for managers to monitor the workforce, and identify inefficiencies and sources of waste in the manufacturing process. As Parker and Ritson discuss (2005: 1340), this allows managers to observe the labour force and ensure that appropriate work procedures are being followed and appropriate results are achieved. Thus, creating space for managers to correct these inefficiencies early in the manufacturing process and minimise waste, subsequently maximising profits. Therefore, although Taylor's contributions were considered controversial and even radical, his theory and dedication to management practice remains influential on contemporary business management, and he can be held responsible for laying the foundations for current strategic and systematic methods of planning and execution of tasks (Darmody, 2007: 1). Regardless of the benefits that may be gained from scientific work practices, criticism stemmed from the impression that Taylor had little concern with the psychology of workers. Taylor’s search for a healthy and efficient workforce however, stemmed from research conducted on the relationship between long working hours and fatigue. Taylor was concerned with the effect that working hours was having on productivity and upon results of such experiments, proceeded to introduce shorter working hours believing that with fewer hours comes higher efficiency, intensified laboured hours and improved employee wellbeing. It is upon this philosophy, that Nyl (1995: 2) argues scientific management; primarily Taylor’s thinking was instrumental in creating the 8 hour working day of which is still implemented in many businesses today. In despite of the above mentioned interest in worker well-being, Caldari (2007: 64) emphasises that Taylor naively assumed that with less, but more intense hours, increased productivity and wages, well being of workers would automatically improve. However, due to the intensely standardised and restrictive rules and procedures that scientific management brings workers are likely to feel unappreciated leaving the door open to the potential of conflict between workers and managers. In this case, a strict line of command is seen to have connection with low worker morale as high productivity is achieved at a price. Caldari cites Marshall (2007: 66) saying that â€Å"trust, esteem and affection for staff are a valuable business asset, of a kind which machinery cannot achieve. † This emphasis recognises one of the downfalls of scientific management in that it restricts the development of a cohesive ‘team’ like workforce, rather restricting management focus to individuals. The constraints that are placed on individuals prevent any worker initiative and eventually depriving a business of potentially important and vital input from employees. As Caldari (2007) points out, managers â€Å"can miss the opportunity of taking advantage of potential resources but also, and moreover, for society that it is likely to waste its more important kind of capital. † (p. 67) With this impression in mind, although Freeman’s discussion (1996: 2) focused primarily on the effect of scientific management in a Japanese business environment, he makes some interesting observations about Taylor’s mechanistic approach that can transcend cultural barriers. Freeman highlights that while criticism’s of Scientific management revolve around it being ‘anti-worker,’ scientific management and ‘democratic’ management (which pays closer attention to the psychology and respect for workers) do not necessarily have to conflict. It is held that while the needs of workers are of foremost importance, Taylor’s ideal of quality management allowed for reduction in waste and increased production in Japanese business practices. In this context, scientific management was instrumental in improving efficiency and creating quality constraints, which ultimately lead to increased profits. Freeman highlights (1996: 6) that by working with unions with an even handed focus on the interests of workers and productivity, business practice can meet a happy medium between scientific management and human relations in the management of business. This ideal emphasises that although some managers claim that there is no place in modern business practice for scientific management, it is possible for Taylor’s ideals to transcend time as managers adapt scientific theories and collaborate Taylor’s methods with other theorists that have followed in his steps. Taylor’s scientific management has resulted in both positive and negative implications for business practice over the 20th and 21st century. We can see its contribution to modern business management in that many of its principles are still used today for example, minimum wage, rest periods and incentives for workers who reach a specified target. While these theories were originally implemented in businesses such as Henry Ford’s car manufacturing, we can see that these processes continue to benefit managers today both in that very same business, and in the same ways in other industries including, and not limited to the hospitality industry where for example, detailed procedures and rules are enforced by a strict line of autocratic managers in a strict line of command at McDonalds or Hungry Jacks. It has been highlighted that although Taylor’s scientific management incorporates shortfalls with regards to the management of a workforce as far as viewing a workforce as valuable human resources rather than machinery, in today’s management practices, elements of Taylor’s theory are able to work in conjunction with often more palatable behavioural theories in order to control and monitor a successful workforce. Taylor was instrumental for creating a new ‘paradigm’ of management thinking and the scientific management theory does, and will continue impart to influence the way businesses operate and complete day to day tasks and assignments (Darmody, 2007: 1). Caldari, K. (2007). ‘Alfred Marshall’s critical analysis of scientific management. ’ The European Journal of the History of Economic Thought,14 (1), 55-78. Darmody, P. J. (2007). ‘Henry L. Gantt and Frederick Taylor: The Pioneers of Scientific Management. ’ AACE International Transactions, 151. Davidson (2008) Management: Core Concepts and Skills in ‘Management', John Wiley, Milton. Freeman, M. G. (1996) ‘Don’t throw scientific management out with the bathwater. ’ _Quality Progress,_ 29(4), Parker, L. D. Ritson, P. (2005) ‘Fads, stereotypes and management gurus: Fayol and Follett today. ’ Management Decision, 43(10), 1335. Scientific Management Course: Bachelor of Business Studies (BBS) Module: Principals of Management Title: Explain Scientific Management. Comment on the contribution of this approach to the development of management thought. What are its limitations? 33 Submission Date: 8th of March 2010 Word Count 2183 â€Å"The Principal object of management should be to secure the maximum prosperity for the employer, coupled with the maximum prosperity for each employee† (Taylor, 1947) Introduction The Author will discuss Scientific Management under the following headings: Section 1 An explanation on Scientific Management. Section 2, The contribution of Scientific Management to the development of Management thought and Section 3 looks at the limitations of Scientific Management. What is Scientific Management? Bratton et al (2007: 355) defines scientific management as a process of systematically partitioning work into its smallest elements and standardising tasks to achieve maximum efficiency. The scientific management approach was developed at the end of the 19th Century; its father is commonly accepted to be Frederick Winslow Taylor (1856-1917) although some variations of the theory have been developed by Gantt and Gilbreth. The scientific management approach was set up to improve labour productivity by evaluating and setting up workflow practices. Taylor was Chief Engineer at the Midvale Steel Company his first-hand experience here led Taylor to recognise that labour productivity was largely inefficient due to a workforce that functioned by â€Å"rules of thumb† methods. In 1898 Taylor was employed as a consultant by the Bethlehem Steel works Company, where he applied his principles of scientific management through evaluating work in a scientific manner. Taylor gained this information with his â€Å"Time and Motion Study†, as Dale explains, Taylor employed a young man to analyse all the operations and the motions performed in each and to time the motions with a stopwatch. From knowing how long it took actually to perform each of the elements in each job, it would be possible †¦ To determine a really â€Å"fair days work†. (Dale 1963, p155) Taylor’s experience at Bethlehem Steel led him to develop four principals of management. The first being substitute rule of thumb work processes with processes based on a scientific study of the tasks. Taylor broke down each part of the production process into individual tasks to accomplish task specialisation. Taylor also used time and motion studies to establish the most proficient technique for performing each work task and giving rest periods. Secondly, managers should select, train, teach and develop the most suitable person for each job. Taylor hated â€Å"soldering†, and by introducing a piece-rate system of pay he eliminated the group process in which workers slowed their speed of work to suit the ordinary worker’s needs. Thirdly, comprehensive training and supervision to each worker must be given by management to guarantee the job is done in a scientific way and finally scientific management principals need to be applied to the planning and supervising of work and the workforce complete the tasks. The Principals of scientific management were widely accepted and spread as far as the Soviet Union where Taylor’s principals were included into a variety of five-year development plans. The most well-known application of Taylor’s principals of scientific management was in Henry Ford’s Model T. Frank Gilbreth (1868 –1924) and his wife Lillian (1878 – 1972), developed variations of Taylor’s scientific management, they were mostly concerned with the elimination of waste and like Taylor thought that a â€Å"One Best Way† to carry out a task could be found. Another contributor to scientific management was Henry Gantt (1856-1915) who was a protege of Taylor’s who designed the Gantt chart a straight line chart to display and measure planned and completed work as time elapsed. The contribution of Scientific Management to the development of Management thought Scientific management does play an important role in the 21st Century. Examples of scientific management can be seen in our car and computer industries, the hospitals and the restaurants we eat in and nearly all function more efficiently due to scientific management. In today’s economic environment scientific management is probably more important in today’s businesses then ever before. The Author will discuss this under the following headings: Scientific Study of work, use of incentives, division of labour and the selection and training of workers. Scientific Study of work The fundamental tools that result in increased productivity are time study standards and work design. For example in the production department of any company materials are requested and controlled; the sequence of operations, inspections, and methods are determined; tools are ordered; time values are assigned; work is scheduled, dispatched and followed up. A good example of scientific management in today’s society is any of the directory enquires numbers, staff read from a script and simple ask what number you want and then a computer reads out the number and even asks if you would like to be connected. Use of incentives According to Taylor workers were only motivated by money, in today’s workplace Taylor’s piece rate pay may have a different name â€Å"performance related pay† is how its new trading name and most of the Multi International companies now pay their workers a very basic pay and only rewards staff who excel at there jobs. According to Taylor one should â€Å"pay the worker, not the job†. In the Authors organisation Eircom all staff from the lines engineers to the managers are all paid by performance and this has helped to eliminate a lot of the ‘soldiering’ that used to take place. Division of Labour Scientific management gives managers control and this can be seen in many of our call centres whether its directory enquires or calling the bank ‘thank you for calling and how may I direct your call? ’ these scripts show us 21st Century management control. Management see these scripts as necessary to keep workers efficient and consistent but it is just modern day Taylorism which assumes that workers are dim and lazy. Selection and training of workers Finding the ‘best’ person for the job is still a challenge for many companies. Many companies now use automated curriculum vitae processing by computers with scientific personality testing to try and match the job to the right person. Employers are looking for employees to work hard, be flexible and to be skilled. It is imperative to get the right people, with the right skills in the right positions and at the right time. Choosing the right people may increase an organisations competitive advantage which is after all central to competitive success of any organisation. Limitations of scientific management Scientific management has been in a state of constant evolution since its adoption. The objective of the scientific management movement was to increase efficiency by carefully planning workers’ movement in the most efficient way. Taylor’s ideas and those of his followers led to time-and-motion experts with their stopwatches and clipboards observing workers, and seeking the ‘one best way’ in which every job could be performed. From the late 1920s, a ‘human relations’ school of thought emerged, challenging Taylorist beliefs in formal work structures and what was considered to be the over-simplification of the concept of motivation. Scientific Management was based on the assumption that workers were driven entirely by economic concerns but Human Relations researchers examined the behaviour of people at work and argued that social factors such as informal work groups and management styles influenced performance. As a result, the personnel management function began to focus on matching the needs of employees with those of management, through the creation of informal structures and managerial styles (Gormley 2009). The Hawthorne Studies conducted by Elton Mayo and his colleagues are exemplary early studies in this tradition and work on motivation by Abraham Maslow although their ideas were built on the original quantitative theories of measuring work as seen in scientific management they also discovered some of the limitations of ‘Taylorism’. The Author will now discuss the limitations of scientific management as discovered by Mayo, Maslow and Deming. Elton Mayo and the Hawthorne Studies The Bank Wiring Observation Room Experiments which involved a group of men being observed in their natural work setting with no changes to their working conditions but with an observer taking notes and interviewing them. The group had set there own standards and restricted their output. They had decided what their daily limit was and what constituted as a fair day’s work and this was not to be exceeded by any worker. The results showed Mayo that workers were dissatisfied with the scientific approach. Mayo’s results placed focus on the social context of work: in particular, worker motivation, group dynamics and group relations. The workers were joined in there opposition to management and were not motivated by the financial incentives offered for higher output. Data gathered at the Hawthorne plant (collectively known as The Hawthorne studies) suggested a positive association between labour productivity and management styles. Abraham Maslow (Maslow’s Hierarchy of Needs) Maslow was concerned with the issue of employee motivation and wanted to explain how workers could be motivated to achieve higher performance. Maslow focused on the paternalistic style of management focusing on employees’ social needs as the key to better relations and better erformance. This became known as Maslow’s hierarchy of needs, the needs which Maslow identified started with †¢ Physiological needs – food and shelter †¢ Safety needs – the need to feel secure †¢ Acceptance needs – the need to feel accepted by others †¢ Esteem needs – the need for self respect †¢ S elf Actualisation – the need for self achievement and fulfilment W. Deming and Total Quality Management Total quality management (TQM) sees quality as a key to organisational success and emphasizes prevention rather than the correction of mistakes. In the Authors opinion TQM is probably the modern day ‘Taylorism’ the four principals of TQM are. Plan Prepare and plan in a structured way by learning from the past and setting benchmarks for change. Do If your goal is far-reaching, start small and evaluate your results before going wider. Study Analyze the results of what you have done and find out how to apply what you have learned to future activities. Act – Do what you need to do to make your process better and easier to replicate In Demings 14 point management plan, Deming wanted everything to be uniform , in delivery times , prices and work practices. . Create constancy of purpose towards improvement. Replace short-term reaction with long-term planning. 2. Adopt the new philosophy. The implication is that management should actually adopt his philosophy, rather than merely expect the workforce to do so. 3. Cease dependence on inspection. If variation is reduced, there is no need to inspect manufactured items for defects, because there won't be any. 4. Move towards a single supplier for any one item. 5. Improve constantly and forever. Constantly strive to reduce variation. 6. Institute training on the job. If people are inadequately trained, they will not all work the same way, and this will introduce variation. 7. Institute leadership. Deming makes a distinction between leadership and mere supervision. 8. Drive out fear. Deming sees management by fear as counter- productive in the long term, because it prevents workers from acting in the organisation's best interests. 9. Break down barriers between departments. Another idea central to TQM is the concept of the ‘internal customer', that each department serves not the management, but the other departments that use its outputs. 10. Eliminate slogans. Another central TQM idea is that it's not people who make most mistakes – it's the process they are working within. Harassing the workforce without improving the processes they use is counter-productive. 11. Eliminate management by objectives. Deming saw production targets as encouraging the delivery of poor-quality goods. 12. Remove barriers to pride of workmanship. Many of the other problems outlined reduce worker satisfaction. 13. Institute education and self-improvement. 14. The transformation is everyone's job. Each of these management models teaches us something about the limitations of scientific management. Scientific Management is often associated with negative consequences both for workers, who may consider themselves to be victims of exploitation and for managers, who may find it difficult to motivate such workers or to deal with poor performance and resistance. Conclusion Considering that Frederick Taylor has been dead for nearly a century and in this time a knowledge explosion has taken place, Taylor’s track record is extraordinary. If Taylor, Gantt, Gilbreth and Lillian were alive today would they be happy with what has become management thought? In the Authors pinion many of the different management styles all share certain similar characteristics of scientific management and the Author believes that they would all find the total participation movement quite acceptable. The Scientific management theories discussed above evolved from the needs of the past to manage mainly the labour force. The needs of the present in the current economic climate may require similar recordin g of procedures as involved with time and motion studies during the Industrial Revolution in the past to regulate the workings of Finance in Banking and related areas mainly facilitated by the IT Revolution. Rest assured that changes in the past and the present and their successful resolution by scientific management will be replicated many times in the future and hopefully the resolutions will improve/maximise the return for the employer (stakeholder) and employee. In conclusion there is no single ‘best’ strategy or style of management. The ‘best’ solution is the one that is most fitting in relation to the particular needs of that organisation. Bibliography Bratton, J, (2007) Work and Organisational Behaviour, Basingstoke: Palgrave Macmillan, . Dale, E. (1973) Management, Theory & Practice. New York: McGraw-Hill. Griffin, R. (2009) Fundamentals of Management. (5th Edition), USA: South Western College Gunnigle, P, and Heraty, N. and Morley, M. J. , (2006). Human Resource Management in Ireland. (3rd Edition) Dublin, Gill & Macmillan. Taylor, F, (1947). Scientific Management . New York: Harper Row. Tiernan, S. and Morley, M. and Foley, E. (2006). Modern Management (3rd Edition) Dublin, Gill & Macmillan Scientific Management While this theory has made many positive contributions to management practice, there have also been negative implications. On a positive note, Taylorism has made an impact on the introduction of the 8 hour working day, minimum wage rates and incentive and bonus schemes, and more importantly, highlighted management as an important area of study, allowing for other theorists to improve on, or provide alternative management theories in response to scientific management such as more worker orientated theories, namely behavioural management. Taylor’s ideals have however been under constant scrutiny as managers highlight the shortfalls of scientific management. While the highly mechanistic way of practice may lead to increased productivity, it essentially works by dehumanising workers and viewing them simply as an ‘appendage of machinery. ’ Caldari argues (2007: 61) that Taylor’s ignorance of social considerations leads to conflict, low worker morale, and low trust between workers and neglect the ability for individual creativity to provide a positive input to the workplace. While Taylor’s theories have been subject to many criticisms, scientific management has made an instrumental contribution to modern management practice across the world. By placing emphasis on the management of workers, Taylor essentially highlighted the importance of management theory and paved the way for further development on management as an important element of business practices. Taylor created a way of replacing the ‘guesswork’ involved in the manufacturing process by replacing it with a scientific way of thinking, strict rules and procedures (Caldari 2007: 58). This form of management practice allows managers to more efficiently control and direct their labour force and similarly it provides space for managers to monitor the workforce, and identify inefficiencies and sources of waste in the manufacturing process. As Parker and Ritson discuss (2005: 1340), this allows managers to observe the labour force and ensure that appropriate work procedures are being followed and appropriate results are achieved. Thus, creating space for managers to correct these inefficiencies early in the manufacturing process and minimise waste, subsequently maximising profits. Therefore, although Taylor's contributions were considered controversial and even radical, his theory and dedication to management practice remains influential on contemporary business management, and he can be held responsible for laying the foundations for current strategic and systematic methods of planning and execution of tasks (Darmody, 2007: 1). Regardless of the benefits that may be gained from scientific work practices, criticism stemmed from the impression that Taylor had little concern with the psychology of workers. Taylor’s search for a healthy and efficient workforce however, stemmed from research conducted on the relationship between long working hours and fatigue. Taylor was concerned with the effect that working hours was having on productivity and upon results of such experiments, proceeded to introduce shorter working hours believing that with fewer hours comes higher efficiency, intensified laboured hours and improved employee wellbeing. It is upon this philosophy, that Nyl (1995: 2) argues scientific management; primarily Taylor’s thinking was instrumental in creating the 8 hour working day of which is still implemented in many businesses today. In despite of the above mentioned interest in worker well-being, Caldari (2007: 64) emphasises that Taylor naively assumed that with less, but more intense hours, increased productivity and wages, well being of workers would automatically improve. However, due to the intensely standardised and restrictive rules and procedures that scientific management brings workers are likely to feel unappreciated leaving the door open to the potential of conflict between workers and managers. In this case, a strict line of command is seen to have connection with low worker morale as high productivity is achieved at a price. Caldari cites Marshall (2007: 66) saying that â€Å"trust, esteem and affection for staff are a valuable business asset, of a kind which machinery cannot achieve. † This emphasis recognises one of the downfalls of scientific management in that it restricts the development of a cohesive ‘team’ like workforce, rather restricting management focus to individuals. The constraints that are placed on individuals prevent any worker initiative and eventually depriving a business of potentially important and vital input from employees. As Caldari (2007) points out, managers â€Å"can miss the opportunity of taking advantage of potential resources but also, and moreover, for society that it is likely to waste its more important kind of capital. † (p. 67) With this impression in mind, although Freeman’s discussion (1996: 2) focused primarily on the effect of scientific management in a Japanese business environment, he makes some interesting observations about Taylor’s mechanistic approach that can transcend cultural barriers. Freeman highlights that while criticism’s of Scientific management revolve around it being ‘anti-worker,’ scientific management and ‘democratic’ management (which pays closer attention to the psychology and respect for workers) do not necessarily have to conflict. It is held that while the needs of workers are of foremost importance, Taylor’s ideal of quality management allowed for reduction in waste and increased production in Japanese business practices. In this context, scientific management was instrumental in improving efficiency and creating quality constraints, which ultimately lead to increased profits. Freeman highlights (1996: 6) that by working with unions with an even handed focus on the interests of workers and productivity, business practice can meet a happy medium between scientific management and human relations in the management of business. This ideal emphasises that although some managers claim that there is no place in modern business practice for scientific management, it is possible for Taylor’s ideals to transcend time as managers adapt scientific theories and collaborate Taylor’s methods with other theorists that have followed in his steps. Taylor’s scientific management has resulted in both positive and negative implications for business practice over the 20th and 21st century. We can see its contribution to modern business management in that many of its principles are still used today for example, minimum wage, rest periods and incentives for workers who reach a specified target. While these theories were originally implemented in businesses such as Henry Ford’s car manufacturing, we can see that these processes continue to benefit managers today both in that very same business, and in the same ways in other industries including, and not limited to the hospitality industry where for example, detailed procedures and rules are enforced by a strict line of autocratic managers in a strict line of command at McDonalds or Hungry Jacks. It has been highlighted that although Taylor’s scientific management incorporates shortfalls with regards to the management of a workforce as far as viewing a workforce as valuable human resources rather than machinery, in today’s management practices, elements of Taylor’s theory are able to work in conjunction with often more palatable behavioural theories in order to control and monitor a successful workforce. Taylor was instrumental for creating a new ‘paradigm’ of management thinking and the scientific management theory does, and will continue impart to influence the way businesses operate and complete day to day tasks and assignments (Darmody, 2007: 1). Caldari, K. (2007). ‘Alfred Marshall’s critical analysis of scientific management. ’ The European Journal of the History of Economic Thought,14 (1), 55-78. Darmody, P. J. (2007). ‘Henry L. Gantt and Frederick Taylor: The Pioneers of Scientific Management. ’ AACE International Transactions, 151. Davidson (2008) Management: Core Concepts and Skills in ‘Management', John Wiley, Milton. Freeman, M. G. (1996) ‘Don’t throw scientific management out with the bathwater. ’ _Quality Progress,_ 29(4), Parker, L. D. Ritson, P. (2005) ‘Fads, stereotypes and management gurus: Fayol and Follett today. ’ Management Decision, 43(10), 1335.